ceo game Privacy Policy – How We Handle Your Personal Data in the Philippines

1. Information We Collect

When you register and use the ceo game platform, we collect certain personal information that is necessary to provide our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account information. We also collect technical data automatically when you use the platform, including your IP address, device type, browser information, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino members. We only collect information that is relevant and necessary for the purposes described in this policy, and we do not request sensitive personal data beyond what is required for account verification and regulatory compliance.

2. How We Use Your Information

The personal information we collect is used primarily to operate and manage your account, process deposits and withdrawals in Philippine pesos, and deliver the gaming and entertainment services available on the platform. We also use your data to verify your identity in line with applicable regulations, to communicate important account updates, and to send promotional offers where you have opted in to receive them. Transaction records and activity logs are retained to support responsible gaming monitoring and to comply with financial reporting obligations. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you wish to opt out of marketing communications, you can update your preferences in your account settings or contact [email protected] at any time.

3. Sharing and Disclosure of Your Data

ceo game does not sell your personal data to third parties under any circumstances. Wemay share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners. These providers are contractually bound to handle your data only for the specific purposes we have authorised and to maintain appropriate security standards. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We take reasonable steps to ensure that any third party receiving your data provides a level of protection consistent with this Privacy Policy.

4. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and account activity logs are kept for a minimum period as required under applicable Philippine financial and gaming regulations. If you request the closure of your account, we will deactivate it promptly; however, certain records may be retained for the legally required retention period even after closure. Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you. If you have questions about how long specific types of data are retained, you may contact us at [email protected] for clarification.

5. Cookies and Tracking Technologies

The ceo game platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how members interact with the site. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytical cookies help us understand which features are most used and where improvements can be made, allowing us to deliver a better experience for Filipino players. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of the platform. We do not use tracking technologies to serve third-party advertising or to share your browsing behaviour with external advertising networks.

6. Security of Your Personal Data

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, secure server infrastructure, access controls that limit who within our organisation can view your personal data, and regular security reviews. While we take data security seriously and apply industry-standard protections, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone. If you suspect that your account has been compromised, please contact [email protected] immediately so we can take prompt action.

7. Your Rights as a Data Subject

As a member based in the Philippines, you have rights with respect to your personal data under applicable data protection law. These rights include the right to access the personal information we hold about you, the right to request correction of inaccurate data, and the right to request deletion of your data subject to our legal retention obligations. You also have the right to object to certain types of processing and to withdraw consent where processing is based on consent, such as for marketing communications. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and respond appropriately. We will acknowledge your request promptly and aim to respond fully within a reasonable timeframe in accordance with applicable law.

8. Children and Minors

The ceo game platform is strictly intended for adults aged 21 years and above, in line with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will close the account and delete the associated information as quickly as possible. Parents and guardians who believe that a minor may have accessed the platform are encouraged to contact us immediately at [email protected]. We take our responsibility to protect minors seriously and support the use of parental controls and device-level restrictions to prevent underage access.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered members by email or through an in-platform notice. Your continued use of the ceo game platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal data. If you do not agree with any changes to this policy, you should stop using the platform and contact us to close your account.

10. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ceo game handles your personal data, please do not hesitate to get in touch. You can reach our data protection team by email at [email protected], and we will do our best to respond promptly and helpfully. For general platform questions, the FAQ page covers the most common topics and is available at any time. We value the trust that Filipino members place in us and are committed to handling all privacy-related enquiries with care and transparency.